Customer Service & Order Taking Representative (perfume company)

Location: Al Quoz, Dubai
Salary: AED 3,000 – 4,000 (Based on experience)
Availability: Immediate Joiner Only

Summary

We are looking for a Customer Service & Order Taking Representative to handle customer inquiries and orders for its perfume business. The ideal candidate should be computer literate, highly organized, and able to manage multiple WhatsApp conversations while ensuring orders are processed accurately.

Duties & Responsibilities

• Answer customer phone calls and inquiries
• Respond to WhatsApp messages and receive customer orders
• Accurately record and process orders
• Coordinate orders with the warehouse and delivery teams
• Follow up on orders and assist with customer queries
• Provide professional and friendly customer service

Requirements

• Strong computer skills
• Ability to manage multiple WhatsApp conversations, particularly order-related inquiries
• Excellent communication and customer service skills
• Good attention to detail and organizational skills
• Ability to work in a fast-paced environment
• Immediate availability required

Pay: AED3,000.00 - AED4,000.00 per month

Application Question(s):

• Nationality?
• Do you have previous experience coordinating orders with delivery & warehouse teams?
• Expected Salary? [Note: salary range is AED 3,000 - AED 4,000, depending on experience]
• Immediate Joiner?

Language:

• Arabic (Preferred)

Work Location: In person