Customer Service & Site Coordinator

New Owners. Fresh Approach. Great Opportunity!

Formerly Go-Wash, now Gisborne Carwash, we're under new ownership and looking for a fantastic person to help us take the business forward.

We're seeking a friendly, practical and self-motivated Customer Service & Site Coordinator to take ownership of the day-to-day running of our Carwash facility.

This is a sole-charge role with plenty of variety, combining customer service, site operations and hands-on problem-solving. You'll be the face of the business, ensuring customers have a great experience while keeping the site looking its best and running smoothly.

WHATS ON OFFER:

• Monday to Friday, 9am-4pm, NO weekends and flexibility when needed for a great work/life balance.
• Competitive hourly rate - $35–$42 per hour + free carwashes!
• Sole charge, autonomous role -make the job your own!
• Kiwi owned and operated.

THE ROLE:

• This is a varied position combining customer service, site presentation and basic maintenance.
• You don't need to be a trade-wizard, but handy enough to help with straightforward repairs such as replacing hoses and fittings (full training will be given)
• You'll be the person who keeps things running smoothly, ensures customers have a positive experience and takes pride in maintaining a clean, well-presented facility.
• Providing friendly, helpful customer service and creating a welcoming, positive experience for every customer.
• Carrying out routine checks and identifying maintenance issues.
• We are a cashless site, but basic admin skills will be required.

WHAT WE'RE LOOKING FOR:

• A friendly, approachable person who enjoys helping customers.
• Someone reliable, organised and comfortable working independently.
• A practical, hands-on approach.
• Confidence using basic tools and undertaking simple maintenance.
• Awesome communication skills and a positive attitude.
• Someone who takes pride in their work and doesn't need constant supervision.
• Previous experience in customer service, site operations, facilities maintenance or similar.
• Positive attitude, reliability and practical ability.

Maybe you are looking for a role that fits in with family life? Maybe you are looking for that semi-retirement gig?

Either way, we are looking for the right person and would love to have a chat!

INTERESTED?
We are recruiting now! Please apply with your cv via the link below and we will be in touch.