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Customer Service Assistant

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Customer Service Assistant

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Customer Service Assistant

1 month ago

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Important information


Contract type:

Permanent

Location:

Maharashtra, India

Work mode:

Onsite

Published on:

8 September 2026

What they need


Customer Service Representative – US Telecom Process

We are hiring for Customer Service Representative / CSR – Team Member for a leading US-based Telecommunications Process.

The role involves handling customer queries over the phone and identifying opportunities for upselling telecom products/services

US Telecom Process – Vikhroli, Mumbai

Shift: 24/7 rotational shift

Working Hours: Any 10 hours

Working Days: 5 days

Week Off: 2 rotational offs

Transport: Home Pick-up & Drop

Process: Customer Service + Upselling on Call

Eligibility

HSC / Graduate

Minimum 1 year of experience in an international BPO / customer service voice process

Excellent English Communication Skills

Strong customer handling and upselling skills

Candidates must be comfortable with rotational shifts

Salary will depend on communication skills, relevant experience and last drawn salary

Hike will be provided as per previous CTC and experience

Documents Mandatory

Recent 2 organizations – UAN/service history will be checked

Candidates must have:

Offer Letter

Experience Letter / Relieving Letter

Salary Slips

Joining

Immediate Joiners to candidates with maximum 30 days' notice period

Walking Interview

Locations: Vikhroli, Mumbai

Apply now for an excellent opportunity in the international telecom industry!

Pay: ₹30,000.00 - ₹55,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person

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