Customer Service Assistant

About us

Shell Kennford is a convenient service station situated at A38 Kennford, Exeter, EX6 7UD. It features a Shell Select shop, Costa Express, and a variety of Quick food options. Our top priority is to ensure that all our customers feel welcomed and valued with a 'Treated like a Guest' experience.

We are looking for Customer Service Assistants to join our team and provide excellent customer service. The successful candidate will be responsible for processing payments, handling customer inquiries, and providing accurate information about products and services. The ideal candidate will have strong attention to detail, a friendly and professional demeanour, and the ability to work in a fast-paced environment.

Responsibilities:

• Greet customers in a friendly manner.
• Process payments accurately and efficiently.
• Maintain a clean and organized work area.
• Assist customers with product selection and answer questions about products and services.
• Provide excellent customer service.
• Balance cash drawer at the end of each shift.
• Handle customer complaints in a professional manner.

Job Types: Full-time, Permanent

Pay: £12.71 per hour

Expected hours: 24.0 – 40.0 per week

Benefits:

• Free parking
• On-site parking

Application question(s):

• Applicants must be over 18 years old due to tobacco and alcohol sales. Are you over 18 years old?

Education:

• GCSE or equivalent (preferred)

Experience:

• customer service: 1 year (required)

Licence/Certification:

• Driving Licence (required)

Work Location: In person