AGAS
Customer Service Assistant
1 month ago
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Important information
Contract type:
Permanent
Location:
Kerala, India
Work mode:
Onsite
Published on:
24 September 2026
What they need
Job Responsibilities
* Assist the service team in daily service operations.
* Coordinate with customers regarding service requests and appointments.
* Support technicians during service and maintenance activities.
* Receive and record customer complaints and service requirements.
* Prepare and maintain service-related documents and records.
* Follow up with customers regarding service status and completion.
* Ensure timely completion of assigned service tasks.
* Maintain good customer relationships and provide professional support.
* Coordinate with internal departments for smooth service operations.
Required Skills
* Good communication and customer-handling skills.
* Basic computer knowledge, including MS Office.
* Good organizational and time-management skills.
* Ability to work as part of a team.
* Problem-solving and follow-up skills.
* Positive attitude and willingness to learn.
Pay: ₹13,000.00 - ₹15,000.00 per month
Benefits:
- Provident Fund
Work Location: In person
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