Customer Service Assistant

About the role

This role involves managing shipping operations, documentation, and database maintenance for a logistics company. You will handle shipping documents, billing, and vendor invoices, submit shipping details to customers and customs, and update and maintain the company's shipping database.

Key responsibilities

• Handle shipping documents, billing, and vendor invoices
• Submit shipping details to customers and customs
• Update and maintain the company's shipping database

About you

• Hardworking and willing to learn
• Possess good time management skills
• Able to cope with stress and pressure
• Fast, effective, dynamic, and efficient learner
• Willing to take up challenges and try new things
• Ability to communicate clearly with people
• Familiar with administrative tasks such as data entry, filing, etc.
• Minimum qualification: SPM, STPM, N-Level, O-Level, or A-Level

About us

WM Logistics (Worldwide) Ltd was established in 1999 in Hong Kong with a strong objective to provide one-stop logistics solutions. Our JB office was recently set up to support logistics services in the region. We are currently a small but dynamic team. We believe in training our staff, promoting internally, and providing career advancement opportunities. At WM Logistics, every member contributes not only in work but also in creating a welcoming environment.