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Customer Service Assistant

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Hybrid

Customer Service Assistant

RuralNet Incorporated

Customer Service Assistant

Skills

Compliance

15 days ago

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Important information


Contract type:

Permanent

Location:

Cebu City, 6000 Cebu, Philippines

Work mode:

Hybrid

Published on:

9 October 2026

What they need


Are you organized, comfortable handling multiple tasks, detail-oriented, tech-savvy, customer-focused and enjoy helping our PH clients while ensuring accuracy and compliance? This career opportunity is for you!

The role supports partner wallet monitoring, claims processing, handles member account requests, and day-to-day back-office operations.

📌What We’re Looking For

  • Graduate of any course

  • At least with customer service experience from any industry

  • Trainable fresh graduates are welcome to apply

  • Proficient in Google Workspace and Microsoft Office applications is a plus

  • Willing to learn new systems and applications

  • Detail-oriented with a strong focus on accuracy and timeliness

  • Excellent communication and interpersonal skills

  • Able to handle local client concerns professionally and effeciently

📣What We Offer

✨ Free HMO with 2 free dependents upon hire

🤝 Employee Assistance Program (Calamity, Funeral)

🏖 Leave Credits

🌞 Day shift | Weekends off

📚 Free Training and development opportunities

🏠 Hybrid work setup available after 6 months

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