Customer Service Assistant/Executive (Supply Chain Logistics)

📍 West Area (Company transport provided from/to Boon Lay MRT)

Job Summary

We are looking for a proactive and detail-oriented Customer Service Assistant/Executive to support our daily operations. This role is ideal for candidates who enjoy customer interaction and coordinating with internal teams in a fast-paced logistics environment.

Key Responsibilities

• Handle customer inquiries via email, phone, and other channels in a timely and professional manner
• Coordinate closely with warehouse and logistics teams to ensure accurate order processing and delivery
• Prepare and manage documentation for customer orders, billing, and inventory
• Generate billing invoices and assist with inventory and order reports
• Maintain accurate data entry in internal systems (customer and warehouse management)
• Resolve customer issues effectively or escalate when required
• Support daily operations and perform ad-hoc duties as assigned

Requirements

• Minimum Nitec / Higher Nitec in Business Administration, Logistics, Supply Chain, or related fields
• 1–2 years of relevant experience preferred (entry-level candidates are welcome to apply)
• Good communication and interpersonal skills
• Detail-oriented with good coordination skills
• Able to work in a fast-paced environment
• Able to start work immediately or within short notice
• Only Singaporeans and Permanent Residents may apply