Customer Service Assistant/Reservations

Totally Tourism Ltd is a one of New Zealand’s leading tourism enterprises. Established in 1999, Totally Tourism currently operates Milford Sound Flights, Milford Sound Scenic Flights, The Helicopter Line, Glacier Helicopters, Harris Mountains Heli-Ski, Mitre Peak Cruises, and Challenge Rafting.

At Milford Sound Flights we offer stunning scenic flights over the Southern Alps and into Milford Sound.

We are currently seeking a Customer Service & Reservations Assistant to join our friendly and enthusiastic team on a fixed term period over the busy summer season.

Based in Queenstown, this dynamic position will include helping customers board our aircraft, making bookings at our front desk, managing telephones, emails and ensuring all of our passengers receive top service.

The key accountabilities and responsibilities for the position include:

• A friendly, mature personality with a superb phone manner.
• Excellent customer service skills.
• High standard of safety and professionalism.
• A passion for aviation and tourism.
• Must be flexible and able to work weekends and public holidays.
• Previous experience and knowledge in the aviation industry is advantageous.

If you are looking for an exciting opportunity in the tourism industry, we would love to hear from you.

NZ residents or valid work visas only.

If this sounds like a position you would thrive in please APPLY NOW.