Customer Service Associate

Customer Service Associate

Location: San Diego, California
Job Type: Full-time
Pay: $21.00 to $25.00 per hour

Help create the kind of customer experience people remember.

Some customers need a quick answer. Others need a little reassurance before making a decision. No matter the situation, they're looking for someone who's approachable, knowledgeable, and ready to help.

We're hiring a Customer Service Associate to join our team in San Diego. If you enjoy working with people and want a role where every day brings something a little different, we'd love to hear from you. Previous experience isn't essential because we'll provide paid training and ongoing support from day one.

What a Typical Day Looks Like

You'll spend your day assisting customers with questions, processing requests, and helping resolve everyday concerns. Whether you're responding by phone, email, or in person, your focus will be on making each interaction straightforward, helpful, and professional.

You'll also work closely with your teammates, update customer information, and help ensure every customer receives timely support.

What You'll Be Doing

• Respond to customer inquiries and provide accurate information
• Assist with orders, account updates, and service requests
• Resolve routine customer concerns in a professional manner
• Maintain accurate customer records using company systems
• Escalate more complex issues when additional support is needed
• Work collaboratively with colleagues to deliver a positive customer experience
• Follow company procedures and service standards

Who We're Looking For

You don't need years of experience to succeed in this role. We're looking for people who enjoy helping others, communicate well, and are eager to learn.

You'll be a great fit if you:

• Have strong communication and interpersonal skills
• Stay organized and pay attention to detail
• Enjoy solving problems and working with people
• Are comfortable learning new technology and systems
• Work well independently and as part of a team

Experience in customer service, retail, hospitality, office support, or a call center is helpful but not required.

What We Offer

• Monday through Friday, 8:30 a.m. to 5:00 p.m.
• Competitive hourly pay of $21.00 to $25.00
• Paid training
• Health, dental, and vision insurance
• Paid time off and paid holidays
• Career development opportunities
• A supportive and collaborative work environment

Applicants must be authorized to work in the United States.

We are an equal opportunity employer and are committed to creating a workplace where everyone feels respected and included. Qualified applicants will receive consideration for employment without regard to legally protected characteristics.

Apply Today

If you're looking for a role where you can build valuable experience, develop new skills, and make a positive impact every day, we'd love to receive your application.

Pay: $21.00 - $25.00 per hour

Work Location: In person