Customer Service Associate

Vireon Consulting, a sales and development firm , is seeking a Customer Service Associate to join our sales team. We believe that everyone deserves access to affordable wireless services, and our sales events make that possible. In this Customer Service Associate role, you will engage with clients in person, demonstrate mobile plans with unlimited talk, text, and data, and guide them through simple enrollments.

As a Customer Service Associate, you'll begin with a training program that covers our affordable mobile solutions, effective sales techniques, and how to deliver exceptional customer experiences. The Customer Service Associate will listen to clients describe their wireless needs and guide them toward affordable plans that keep them connected and fit their budget.

Role Responsibilities of the Customer Service Associate

• Connect with customers in person to understand their mobile communication needs and recommend cost-effective plans that align with their budgets.
• Educate clients in person on how affordable mobile solutions can provide dependable service and help them stay connected effortlessly.
• Personally assist in selecting budget-friendly devices and plans that maximize value without sacrificing quality or coverage.
• Highlight the advantages of simple, affordable mobile options during in-person sales interactions, emphasizing ease of access and reliability.
• Address customer questions professionally, reinforcing trust through transparent advice on cost-effective mobile solutions.
• Encourage customers to explore affordable upgrades that enhance their mobile experience while saving money.

Qualities of the Customer Service Associate

• Excellent interpersonal skills with the ability to connect naturally with clients.
• Passion for delivering exceptional service and building lasting sales relationships.
• Relationship-building skills that foster loyalty and drive repeat sales.
• Adaptable and quick to learn new products, services, and sales strategies.
• Collaborative team player who contributes to a positive and supportive workplace.

Pay: $1,000.00 - $1,450.00 per week

Benefits:

• 401(k)
• Professional development assistance

Work Location: In person