S
Spino Technologies
Customer Service Associate
Skills
CRM
2 months ago
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Important information
Contract type:
Permanent
Salary:
Up to ₹300,000 / year
Location:
Ahmedabad, Gujarat, India
Work mode:
Onsite
Published on:
12 August 2026
What they need
Roles and Responsibilities :
- Handle customer inquiries, resolve issues, and provide excellent customer service via phone calls.
- Process incoming international voice calls from clients across various time zones.
- Utilize strong communication skills to effectively handle high-pressure situations and escalate complex issues when necessary.
- Maintain accurate records of all interactions with customers using CRM software.
Job Requirements :
- 0-1 year of experience in BPO/Call Centre environment or related field (CSE/CCA/CSC).
- Excellent communication skills for effective customer handling over the phone.
- Proficiency in handling international voice processes, including semi-voice transactions.
- Ability to work on both inbound and outbound calling campaigns.
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