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Customer Service Associate

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Onsite

Customer Service Associate

TP

Customer Service Associate

Skills

CRM

2 months ago

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Important information


Contract type:

Permanent

Salary:

₹300,000 – ₹350,000 / year

Location:

Chennai, Tamil Nadu, India

Work mode:

Onsite

Published on:

17 August 2026

What they need


Roles and Responsibilities :

  • Handle customer inquiries, resolve issues, and provide solutions via phone calls.
  • Process customer requests for products or services in a timely and efficient manner.
  • Maintain accurate records of all interactions with customers using CRM software.
  • Meet daily/weekly targets set by the team leader.

Job Requirements :

  • 0-2 years of experience in BPO, call center, telemarketing, telesales, or customer care industry.
  • Strong communication skills in Hindi language (verbal fluency).
  • Ability to work on night shifts (rotational) including weekends and holidays.

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