Customer Service Associate

Batteries Plus on Rogers Ave right behind Chick-Fil-A is looking for a new team member!

Offering $12 an hour plus commission sales.

All applicants must be willing to submit to a background check and a drug test prior to hiring.

We need a motivated, happy person to sell batteries, light bulbs and accessory items to retail and commercial customers. Pleasantly engage customers, listen to what they have to say about their batteries/systems and lighting needs, and recommend solutions. Perform battery tests, installations, and solve problems and make sales! Contribute as a Team Member to the overall success of the store. Associates must be able to lift 50 + pounds, should have a valid driver's license, and must have access to reliable transportation.

This is also a great job if you want to learn to diagnose and repair cell phones which is an awesome and valuable skill to have!

Integrity, reliability, helpful/courteous customer orientation, product knowledge, sales skills, and a friendly Team orientation are critical factors in the success of our business and of our associates.

Customer Service / Sales:

• While working: Live a "Customer First" mentality
• Perform Customer Service /Sales duties.
• Greet customers promptly, determine needs and answer questions.
• Suggest needed sales add-on items, participate in retail store and commercial sales activities to achieve sales goals.
• Present yourself in a clean visually professional way.
• Operate computer/cash register to initiate and complete sales transactions.
• Answer phones, assist callers, and ensure messages are relayed in a timely, accurate manner.
• Maintain the facility, inventory, property, and customer service levels to management standards.
• Develop and maintain current knowledge of product and service offerings
• Adhere to general and specific safety standards
• Engage as a "can-do" team member. Proactively follow through on commitments and/or tasks needing to be performed.

Merchandising / Inventory:

• Rotate and stock inventory; perform inventory counts as required.
• Install batteries, perform tests and tech work.
• Load, unload, and deliver or arrange delivery of products.
• Organize daily recovery of displays to achieve full store appearance.
• Maintain retail shelf label pricing.
• Build displays; setting up & taking down shelves and fixtures.
• Prepare store for daily opening and closing.

Qualifications:

• H.S. diploma/equivalent and 6 months prior work experience preferred or equivalent combination of education and experience.
• Prior retail experience preferred but not required.
• Ability to gain quick and solid understanding of company's products, processes, point of sale, and cross reference systems.
• Good listening and verbal communication skills with a customer focus.
• Must possess and use organizational and analytical problem solving skills.
• Ability to handle multiple projects/tasks to effectively prioritize, follow up, and meet deadlines with multiple tasks and projects.
• Ability to calculate simple math, percents, ratios and algebraic expressions and read gauges.
• Demonstrated technical aptitude and or technical experience desired.
• Valid driver's license with clean driving record preferred.
• Position will work 30 hours a week.
• Must be availble to work weekends.

At Batteries Plus, you are part of a small entrepreneurial team in a growing business. We are an Equal Opportunity Employer and Drug Free Workplace

Our benefits vary based on length of employment, but include the following:

• Training and Development
• Bonus plans
• Employee Discount

Job Type: Part-time

Pay: From $12.00 per hour

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Retail sales: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: In person