Customer Service Associate

Skill required: Language Translation - Customer Service

Designation: Customer Service Associate

Qualifications: Any Graduation

Years of Experience: 1 to 3 years

Language - Ability: Spanish - Advanced

What would you do
Managing day to day sales order management
NA
Customer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships.

What are we looking for

• Ability to work well in a team

• Ability to perform under pressure

• Ability to meet deadlines

• Order Management

• Order to Cash (OTC)

• Sales Order Processing

• Order Fulfillment Planning

  Roles and Responsibilities:

• In this role you are required to solve routine problems, largely through precedent and referral to general guidelines

• Your expected interactions are within your own team and direct supervisor

• You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments

• The decisions that you make would impact your own work

• You will be an individual contributor as a part of a team, with a predetermined, focused scope of work

• Please note that this role may require you to work in rotational shifts

  Qualification Any Graduation