Customer Service Associate

Looking to launch a career where you can grow your skills, make real connections, and represent a brand people actually know? Stamford Business Group Incorporated partners with leading brands like AT&T to drive customer acquisition, expand market presence, and strengthen customer relationships through direct sales and outreach initiatives.

We are actively hiring a motivated Customer Service Associate to represent AT&T's wireless products and services through our direct outreach campaigns. As a Customer Service Associate, you use a generated lead system to connect directly with prospective customers, educate them on available AT&T services, recommend solutions based on their needs, and guide them through the enrollment and account activation process with honesty, transparency, and ease.

Customer Service Associate Key Responsibilities:

• Represent AT&T by promoting premium wireless and telecommunications services to prospective customers in assigned territories.
• Build genuine rapport with customers through face-to-face conversations and explain AT&T's products, pricing, promotions, and service options clearly and confidently.
• Identify customer needs and recommend telecommunications solutions best suited to their lifestyle.
• Accurately complete sales documentation and maintain customer records in accordance with all company confidentiality policies and guidelines.
• Meet personal sales performance goals on a weekly and monthly basis in alignment with company KPIs and performance objectives.

What We're Looking For in a Customer Service Associate:

• A natural ability to connect with people and build rapport in a collaborative, team-focused sales environment.
• Confidence in explaining products, services, and promotions in a clear and approachable way.
• A goal-oriented mindset with a genuine interest in performance-based growth as a Customer Service Ambassador.
• A positive attitude and a solution-focused approach to everyday challenges.
• Strong active listening skills to match customers with the right solutions for their needs.
• Dependability, professionalism, and a strong sense of personal accountability.

If you are ready to build valuable, transferable skills and grow your career as a Customer Service Associate, apply today with Stamford Business Group Incorporated.

Pay: $4,800.00 - $5,800.00 per month

Benefits:

• Professional development assistance

Work Location: In person