Matrix Aviation Services, Inc.
Customer Service Associate
1 month ago
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Important information
Contract type:
Part time
Salary:
$37,440 – $43,680 / year
Location:
Oakland, CA, USA
Work mode:
Onsite
Published on:
17 September 2026
What they need
Matrix Aviation Services (an equal opportunity/affirmative action employer) in cooperation with a major MEXICAN INTERNATIONAL AIRLINE is offering immediate employment opportunities at Oakland (OAK) International Airport with paid training, 50/50 employee parking, accrued PTO (Paid Time Off), starting from $18.00 to $21.00 per hour.
Some of the Customer Service functions include:
Ticketing, verifying guest documentation; Guest check-in and assistance
Gate management/announcements regarding flight activity
Baggage Service
Learn and operate a computerized reservations system
Assist unaccompanied minors and special needs guests
Complete daily reports and other assigned duties
Work in a team environment
Qualifications:
ENGLISH/ SPANISH
Ability to proficiently read, write and speak English
Must successfully pass a 10-year federal background check and obtain an Airport SIDA badge
Must be authorized to work in the United States for any employer without sponsorship
Must be at least 18 years of age, have a High School Diploma, GED or six months' work experience with Customer Service
-Must be able to work flexible shifts, holidays and weekends
-Competent in handling difficult situations;
-Ability to safely lift up to 70 pounds.
About Matrix Aviation Services, Inc:
Matrix Aviation Service, Inc. has upgraded the concept of Guest Services by recognizing the unique opportunity in today's service expectations. We offer exciting opportunities that will challenge your abilities, expand your skills and reward your contributions in an atmosphere that encourages both personal and professional growth for all.'
'
Work Remotely
- No
Job Type: Part-time
Pay: $18.00 - $21.00 per hour
Benefits:
- Flexible schedule
- Paid time off
Schedule:
- Morning/ afternoonshift
- Holidays
- Night shift
Work Location: In person
Job Type: Part-time
Pay: $18.00 - $21.00 per hour
Work Location: In person
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