Customer Service Associate

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Onsite

Customer Service Associate

Rocket India

Customer Service Associate

1 month ago

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Important information

Contract type:

Permanent

Salary:

₹250,000 – ₹300,000 / year

Location:

Chennai, Tamil Nadu, India

Work mode:

Onsite

Published on:

17 September 2026

What they need

This role involves interacting with US mortgage customers through chat channels, assisting them with servicing queries, paymentrelated questions, postforbearance options, and digital account support.

This is a mandatory Night Shift position aligned with US business hours.

Role Highlights

Position: Customer Service Associate I Chat
Location: Bangalore
Shift: US Night Shift (Work from Office)
Eligibility: Freshers & Experienced (1–5 years)
Skills: Excellent written & verbal English, customer handling, typing speed 35+ WPM

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