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Customer Service Associate

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Onsite

Customer Service Associate

WHSmith

Customer Service Associate

1 month ago

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Important information


Contract type:

Permanent, Part time

Salary:

From $35,360 / year

Location:

Boston, MA, USA

Work mode:

Onsite

Published on:

24 September 2026

What they need


We’d like to meet you! BUT only if you LOVE America and everything that makes our country so PATRIOTIC!

Do you want to be immersed in the pride of the RED, WHITE, and BLUE, enjoy references to pop culture, politics, and current events? Want to meet people from all over this great NATION? Then this is the right spot for you!

We are ready for you to experience a career in our AMERICA! stores located in the Bos****ton Logan International Airport!

We have a limited number of openings for Customer Service Associates for thosewho want a little more FUN in their job.

What do we offer:

  • Medical, Dental & Vision Insurance
  • FREE Life Insurance
  • Short & Long Term Disability Insurance
  • Generous Paid Time Off
  • 401k with company match
  • Employer Paid Parking
  • Bonus and SPIFF Potential
  • Amazing Employee Discount at all our stores, so check us out
  • Career Advancement!
  • Amazing training & career path
  • Competitive Pay starting at $17 per hour!

Job Requirements

  • HS Diploma or GED
  • 1+ years retail sales
  • Experience in starting conversations with total strangers
  • 1+ year experience cash handling
  • Must have satisfactory Airport Badging process

APPLY TODAY! We can’t wait to meet you!

WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company’s international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America.

Marshall Retail Group prides itself on creating unique experiences for customers by developing distinctive retail store concepts that feature and highlight the local culture, community, and lifestyle of the cities in which they are located. InMotion Entertainment Group is the largest airport-based electronics retailer in travel locations globally, with access and insight into the latest technologies for business and leisure travelers, InMotion offers lifestyle products and electronics that include a wide breadth of headphones, mobile power, Bluetooth speakers and travel accessories.

EEO/ADA/DFWP

WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law. At WHSmith North America, it’s about each person bringing passion and skills to a dynamic and inclusive workplace!

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