Fusion CX
Customer Service Associate
1 month ago
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Important information
Contract type:
Permanent
Location:
Howrah, West Bengal, India
Work mode:
Onsite
Published on:
25 September 2026
What they need
- Handle customer inquiries through phone, email, chat, or other communication channels.
- Understand customer requirements and provide accurate information and solutions.
- Resolve complaints, service requests, and customer issues within defined timelines.
- Maintain accurate records of customer interactions and transactions.
- Process orders, requests, returns, cancellations, or service-related activities as applicable.
- Coordinate with internal teams to resolve complex customer issues.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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