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Customer Service Associate

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Onsite

Customer Service Associate

Paxo Pharmaceutical Ltd

Customer Service Associate

Skills

Customer Support

21 days ago

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Important information


Contract type:

Permanent

Location:

Lagos, Nigeria

Work mode:

Onsite

Published on:

5 October 2026

What they need


Job summary

The Customer Service representative will assist customers by responding to inquiries, resolving issues, and providing accurate information about products and services.

Min Qualification: HND Experience Level: Entry level Experience Length: 1 year Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Nigeria

Job descriptions & requirements

Responsibilities:

  • Responding promptly to customer inquiries, converting them to sales.
  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Acknowledging and resolving customer issues in a timely and professional manner.
  • Identify opportunities to enhance customer satisfaction and loyalty.
  • Ensure customer satisfaction and provide professional customer support
  • Make Inbound and Outbound calls.

Requirements:

  • Strong communication skills
  • Patience
  • Ability to deliver a positive customer experience at all times.

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