Customer Service Associate

Making a difference starts with people who know how to inspire action and bring others together around a meaningful cause. CB Indy Inc in Indianapolis is seeking a Customer Service Associate to be exactly that person.The Customer Service Associate engages directly with the public, introduces them to nonprofit initiatives, and leads conversations that encourage meaningful support and action.

As a Customer Service Associate, you'll discover that meaningful conversations can make a real impact, connecting with people, sharing important initiatives, and encouraging them to get involved. The Customer Service Associate will also build relationships, share missions, and inspire action in person. If you're ready to build something that outlasts you, we're your foundation.

Customer Service Associate Responsibilities:

• Engage with members of the public in person while professionally representing nonprofit organizations.
• Facilitate outreach activities that strengthen relationships and broaden the organization’s support network.
• Build positive connections through conversations that help people better understand the organization and its work.
• Raise awareness by discussing nonprofit initiatives, answering questions, and encouraging community involvement.
• Represent nonprofit organizations at community events and outreach locations while providing accurate and engaging information.
• Serve as a Customer Service Associate, advocating for the organization’s initiatives and inspiring ongoing engagement.

Customer Service Associate Qualifications:

• Confidence in speaking to diverse members of the community.
• Able to quickly learn and understand nonprofit initiatives, organizational goals, and information.
• Adaptable and able to adjust to different environments, audiences, and daily priorities.
• Ability to stay productive, organized, and focused throughout the day.
• Able to recognize challenges, think on your feet, and find practical solutions when situations change.
• Positive attitude with a genuine interest in community initiatives and making a meaningful impact.

Pay: $800.00 - $1,375.00 per week

Work Location: In person