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Customer Service Associate

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Onsite

Customer Service Associate

SECURITY SYSTEMS, INC

Customer Service Associate

14 days ago

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Important information


Contract type:

Permanent

Salary:

$44,000 – $65,000 / year

Location:

Middletown, CT 06457, USA

Work mode:

Onsite

Published on:

9 October 2026

What they need


Customer Service Responsibilities:

· Safe Home Security offers a challenging yet rewarding career. We are looking for highly motivated individuals who are problem solvers and leaders. This job is for the person who can think on their feet and has a drive for success. You will be responsible for seeking a resolution to customer concerns as well as upsell and ensure clients domains have proper coverage.

Additional duties include but are not limited to:

· Managing financial transactions and handling billing inquires

· Able to work as a team

· Convey superior product knowledge

· The ability to maintain a professional appearance

· Introducing promotions and opportunities to customers

· Cross-selling products to increase value of the security system.

Job Type: Full-time

Pay: $44,000.00 - $64,000.00 per year

Job Type: Full-time

Pay: $44,000.00 - $65,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Education:

  • High school or equivalent (Preferred)

Work Location: In person

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