Customer Service Associate

Del Sol Consulting is hiring a full-time Customer Service Associate to represent AT&T Fiber solutions through face-to-face customer interactions. This position is ideal for individuals who enjoy working with people, explaining service options, and developing practical experience in customer service, sales, and customer support. No previous telecommunications experience is necessary for candidates who are motivated to learn and build their skills.

As a Customer Service Associate, you will connect with customers, introduce AT&T Fiber services, explain available internet solutions, and guide interested customers through the enrollment process. This is an in-person, customer-facing role for individuals who can communicate clearly, build rapport, and contribute to sales goals while maintaining a professional customer experience. Training, coaching, and opportunities for career growth are available.

Responsibilities

• Engage with customers through face-to-face conversations to understand their internet needs, answer questions, and introduce relevant AT&T Fiber solutions.
• Explain AT&T Fiber services by presenting internet features, service options, and benefits in a clear, accurate, and customer-friendly manner.
• Support sales activities by identifying customer needs, addressing concerns, and recommending suitable AT&T Fiber options based on each conversation.
• Assist with customer enrollment by explaining the application process, reviewing service details, and helping interested customers complete the appropriate steps.
• Provide customer service and customer support by responding to inquiries, clarifying service information, and maintaining professional communication throughout each interaction.
• Contribute to sales performance by following established sales processes, tracking enrollment progress, working toward individual and team goals, and representing Del Sol Consulting professionally.

Qualifications

• Strong communication and interpersonal skills, with the ability to engage customers and explain products confidently.
• Experience in customer service, retail, hospitality, sales, or customer support is welcome but not required.
• Willingness to learn about AT&T Fiber solutions, develop sales skills, and participate in training and coaching.
• High school diploma or GED equivalent, a professional attitude, and availability to work full-time in an in-person environment.

Apply today to join Del Sol Consulting as a Customer Service Associate and build your experience in customer engagement, AT&T Fiber sales, and customer support.

Pay: $800.00 - $1,200.00 per week

Work Location: In person