Customer Service Associate

Customer Service/Sales Support Associate
Sanico, Inc. Binghamton, NY

COMPANY PROFILE

Sanico is a leading wholesale distributor of janitorial supplies & professional cleaning equipment servicing Upstate New York and Northeast Pennsylvania. Our mission is to find solutions for our customers through a personal, high-touch approach. We are looking for an experienced, professional Customer Service/Sales Support Associate to bolster our growing team.

JOB DESCRIPTION / KEY TASKS

• Greet walk-in customers, make all office visitors feel welcome
• Facilitate point-of-sale transactions
• Readily and pleasantly takes customer phone calls without hesitation
• Maintains professional bearing with all internal and external customers
• Provides administrative support for outside sales reps, to include: order entry, quote entry, price confirmation, order expediter
• Serves as a liaison to warehouse to keeps track of aging open orders and back orders
• Proactively reaches out to out-of-town customers to provide reminders to get their orders placed in advance of the customer's designated delivery day
• Works closely and collaboratively with office and warehouse staff

Job Type: Full-time, In Person
Pay Range: $17 - $21/hour
Hours: Monday-Friday, 0800-1630
Location: Sanico HQ, 156 Corporate Drive, Kirkwood Industrial Park

Offered compensation: $17/hr - $21/hr

Experience and License Requirements

• Customer Service
• ERP System
• Front Office Reception
• Order Entry (optional)
• Sales Quotes (optional)
• Sales Support