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Customer Service Associate

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Onsite

Customer Service Associate

BCforward

Customer Service Associate

7 days ago

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Important information


Contract type:

Permanent

Salary:

₹250,000 – ₹275,000 / year

Location:

Noida, Uttar Pradesh, India

Work mode:

Onsite

Published on:

14 October 2026

What they need


Customer Service Associate

Noida

Assist users with portal access, navigation, and benefit enrollment.
Resolve eligibility, coverage, and general benefits-related issues.
Document interactions accurately and maintain service records.
Meet established SLA, quality, and customer satisfaction targets.
Escalate complex issues to appropriate teams and follow through to resolution.
Shift : Rotational, ( 6:30,7:30 and 9:00 PM )
Hybrid

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