Customer Service Associate

Jack Flash is hiring full-time and part-time Customer Service Associates to join our team in Effingham, IL. Whether you're looking for your first retail job or have years of customer service experience, we'd love to meet you. If you enjoy helping people, staying active throughout your shift, and working in a friendly team environment, this could be the perfect opportunity for you.

About Jack Flash

Jack Flash is a family-owned company that has proudly served communities throughout Illinois and Missouri since 1986. What began as a single convenience store has grown into a network of 18 locations, including convenience stores, truck stops, liquor stores, and car washes.

Our success is built on friendly service, quality products, and team members who genuinely care about our customers. We believe in creating a workplace where employees are respected, supported, and given opportunities to grow.

What We Offer

We appreciate the hard work our team members put in every day and offer a variety of benefits, including:

• Flexible scheduling
• Opportunities for advancement and career growth
• Positive, team-oriented work environment
• Performance-based pay increases
• Annual wage reviews
• Competitive cashier incentive contests
• Discounted fountain beverages during your shift
• Fuel discounts
• Uniform contribution
• Employee referral bonus program

What You'll Do

As a Customer Service Associate, you'll play an important role in creating a great experience for every customer who visits our store. No two days are exactly alike, and you'll stay busy throughout your shift with a variety of responsibilities.

Your duties may include:

• Greeting customers with a friendly attitude
• Operating the cash register and processing transactions accurately
• Answering customer questions and providing excellent service
• Stocking merchandise and keeping shelves organized
• Preparing fresh coffee and maintaining beverage stations
• Cleaning and maintaining a safe, organized store
• Assisting with other daily tasks as needed

If you enjoy working in a fast-moving environment where every day brings something different, you'll fit right in.

Qualifications

We're looking for someone who is:

• Friendly, dependable, and customer-focused
• Honest and trustworthy
• Comfortable handling cash and operating a register
• Able to perform basic math calculations
• Capable of lifting up to 50 pounds
• Able to stand and walk for extended periods
• High school graduate or equivalent (preferred)