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Customer Service Associate

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Onsite

Customer Service Associate

Spark Approach

Customer Service Associate

9 days ago

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Important information


Contract type:

Permanent

Salary:

$55,000 – $60,000 / year

Location:

Chapel Hill, NC, USA

Work mode:

Onsite

Published on:

14 October 2026

What they need


We’re hiring a Customer Service Associate to join our growing team. This Customer Service Associate role is perfect for someone who likes helping people, solving problems, and working in a fast-paced environment. As a Customer Service Associate, you’ll be the first point of contact for customers and play a key role in delivering a smooth, positive experience every day.

If you’re dependable, people-focused, and ready to learn, this Customer Service Associate position offers training, clear growth paths, and a supportive team culture.

What You’ll Do as a Customer Service Associate:

  • Assist customers with questions, concerns, and account-related inquiries
  • Provide accurate information in a professional, friendly manner
  • Resolve issues efficiently while maintaining high customer satisfaction
  • Document interactions and update customer records as needed
  • Work closely with team members to meet daily service goals
  • Represent the company with professionalism and integrity

What We’re Looking For:

  • Strong communication and listening skills
  • Positive attitude and problem-solving mindset
  • Ability to multitask and stay organized
  • Comfortable working with customers face-to-face or over the phone
  • No prior experience required; we train the right Customer Service Associate

What We Offer:

  • Training from day one
  • Competitive hourly pay + performance incentives
  • Consistent full-time schedule
  • Growth and advancement opportunities
  • Supportive, team-oriented work environment

This Customer Service Associate role is ideal for individuals looking to build real-world experience, develop professional skills, and grow within a company that values its people.

Pay: $55,000.00 - $60,000.00 per year

Benefits:

  • 401(k)

Work Location: In person

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