Customer Service Associate

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Associa Carolinas is looking for a part-time customer service associate to work at one of our active communities in the Durham, NC area. This position would help support residents at the community’s Activity Center.

Work Schedule:

Some scheduled weekdays 10am-6pm. With flexible coverage for: Saturdays, Holidays, and fill shifts as needed which can vary depending on the shift needing coverage from 6am - 10pm

Duties include but are not limited to:

• Welcomes homeowners/guests/vendors/new customers to community.
• Performs various administrative/managerial tasks in support of HOA's mission.
• Creates a positive experience for homeowners and guests by attending to needs and answering questions.
• Coordinating clubhouse reservations and access
• Other duties as assigned.

Requirements

• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Self-motivated, proactive, detail oriented and a team player.
• Time management and time critical prioritization skills.
• High school diploma High School Diploma or GED Required
• 0 - 3 years of directly related or closely related experience
• Previous customer service experience preferred.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.