Customer Service Associate

Bounce City Brandon is a vibrant indoor play center filled with bounce houses, soft play areas, and fun for the whole family!

Duties & Responsibilities

Customer Service: Welcome guests with a smile, check in families, and answer questions about our facility, events, and safety rules.

Safety Monitoring: Supervise play areas to ensure kids are playing safely and following the rules.

Cleaning & Sanitizing: Maintain cleanliness of play areas, tables, and restrooms throughout the day.

Event Support: Assist with birthday parties, group events, and special promotions (including setup, hosting, and cleanup).

Cash Handling: Operate the register for admissions, concessions, and merchandise sales.

Teamwork: Work closely with other staff to create a fun, smooth-running environment for guests.

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Expectations

Maintain a friendly, energetic, and approachable attitude at all times.

Be reliable and punctual—our guests count on us to be ready when the doors open.

Stay active on your feet—this is a fast-paced role that involves walking, bending, and light lifting.

Follow all safety protocols and help enforce them in a positive way.

Be flexible with scheduling—weekends, holidays, and some evenings are required.

Represent Bounce City Brandon in a professional, fun, and family-friendly manner.

Job Type: Part-time

Pay: $15.00 - $16.00 per hour

Expected hours: 25.0 – 35.0 per week

Application Question(s):

• Are you at least 22 years or older?

Experience:

• Customer service: 1 year (Preferred)

Location:

• Brandon, FL 33511 (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Ability to Commute:

• Brandon, FL 33511 (Preferred)

Work Location: In person