Value Care Health Systems, Inc
CUSTOMER SERVICE ASSOCIATE - HMO (CDO)
2 months ago
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Important information
Contract type:
Freelance / Contract
Location:
Cagayan De Oro City, Misamis Oriental, Philippines
Work mode:
Onsite
Published on:
12 August 2026
What they need
Be part of our growing TEAM!
We are looking for goal-oriented individuals to fill in the Customer Service Associate role**.**
Assists and answers queries of Value Care clients and or hospital personnel regarding their plan benefit, consultation, admission and utilization.
DUTIES AND RESPONSIBILITIES
- Responsible in handling client's inquiries and concerns pertaining to their healthcare coverage.
- Issues outpatient/inpatient approval codes to accredited hospitals, clinics and dentists;
- Coordinates with different departments to address clients needs.
QUALIFICATIONS:
- Graduate of any 4 year course - preferably medical-related courses.
- Anyone with relevant HMO experience is preferred but not required.
- Fresh / Entry level applicants are welcome to apply.
- Must have good communication and interpersonal skills.
- Ability to multitask while working under minimal supervision.
- Computer literate with proficiency in MS Office using MS Word and MS Excel.
- Applicants must be willing to work in Cagayan De Oro.
Job Type: Contract
Benefits:
- Company Christmas gift
- Company events
Experience:
- Hospital or clinical: 1 year (Required)
Work Location: In person
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