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CUSTOMER SERVICE ASSOCIATE - HMO (CDO)

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Onsite

CUSTOMER SERVICE ASSOCIATE - HMO (CDO)

Value Care Health Systems, Inc

CUSTOMER SERVICE ASSOCIATE - HMO (CDO)

2 months ago

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Important information


Contract type:

Freelance / Contract

Location:

Cagayan De Oro City, Misamis Oriental, Philippines

Work mode:

Onsite

Published on:

12 August 2026

What they need


Be part of our growing TEAM!

We are looking for goal-oriented individuals to fill in the Customer Service Associate role**.**

Assists and answers queries of Value Care clients and or hospital personnel regarding their plan benefit, consultation, admission and utilization.

DUTIES AND RESPONSIBILITIES

  • Responsible in handling client's inquiries and concerns pertaining to their healthcare coverage.
  • Issues outpatient/inpatient approval codes to accredited hospitals, clinics and dentists;
  • Coordinates with different departments to address clients needs.

QUALIFICATIONS:

  • Graduate of any 4 year course - preferably medical-related courses.
  • Anyone with relevant HMO experience is preferred but not required.
  • Fresh / Entry level applicants are welcome to apply.
  • Must have good communication and interpersonal skills.
  • Ability to multitask while working under minimal supervision.
  • Computer literate with proficiency in MS Office using MS Word and MS Excel.
  • Applicants must be willing to work in Cagayan De Oro.

Job Type: Contract

Benefits:

  • Company Christmas gift
  • Company events

Experience:

  • Hospital or clinical: 1 year (Required)

Work Location: In person

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