Essencea
Customer Service Associate - Malayalam
2 months ago
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Important information
Contract type:
Permanent
Salary:
₹225,000 – ₹300,000 / year
Location:
Hyderabad, Telangana, India
Work mode:
Onsite
Published on:
20 August 2026
What they need
* Handle client interactions through calls
* Drive renewals and subscription extensions, ensuring minimal churn
* Provide clients with updates about new features and services
* Build strong client relationships to increase satisfaction and loyalty
Required Candidate profile
* 0–3 years of experience in client servicing, account management, or sales.
* Strong communication, persuasion, and negotiation skills.
* Customer-focused mindset with problem-solving abilities.
Perks and benefits
* PF & ESI
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