Customer Service Associate Reliever

Customer Service Associate Reliever provides satisfactory, timely and error-free service to customers while ensuring compliance with internal and external regulatory policies. Assist, guide and service account opening, maintenance and support Branch Manager's volume objectives through in-branch cross selling. The CSA Reliever will be assigned at any of the branches in the South Cluster (Pasig, Taguig, Las Piñas, Muntinlupa, Sta. Rosa, Batangas, Baclaran) as needed.

RESPONSIBILITIES:

Functioning as New Accounts Clerk

• Process over-the-counter transactions such as opening new accounts, issuing checkbooks, checking re-orders, pre-encoded and passbooks, and others as approved by the officer.
• Maintains log books or register books for every accountable form.
• As designated, prepares daily, weekly, and monthly reports in compliance to the Operations Support Group (OSG) requirements.
• Support backroom functions and various office management tasks in accordance with Bank policies and other regulatory bodies.
• Observance of customer service program: GST (Greet, Smile, and Thank you) all the time.

Functioning as Service Teller

• In-charge of timely and accurate processing of all types of payments.
• Process over-the-counter transactions pertaining to deposits, withdrawals, payments, foreign currencies, and other miscellaneous transactions.
• As designated, prepares daily, weekly, and monthly reports in the branch.
• Perform various office management tasks from time-to-time.
• Observance of customer service program: GST (Greet, Smile, and Thank you) to all clients all the time.

QUALIFICATIONS:

• Graduate of any business-related course
• Good written and verbal communication skills
• Experience is an advantage but not required
• Newly graduates are welcome to apply

Job Types: Full-time, Fresh graduate

Pay: Php19,000.00 - Php20,000.00 per month

Benefits:

• Health insurance
• Life insurance

Education:

• Bachelor's (Preferred)

Work Location: In person