Customer Service Attendant

About Maranoa Regional Council:

Maranoa Regional Council is an inclusive, proud and connected community, attracting and embracing opportunity to forge a strong future for generations to come. We support our individual communities to grow while building one strong connected region that partners with people, business and industry to thrive.

Council is seeking multiple Customer Service Attendants to join our team

Why it is worth working at Maranoa Regional Council?

• Multiple Casual & Part-Time Positions
• Stream B Level 1 - $61,719.29****per annum
• Maranoa locality allowance $72.00 per fortnight
• Work a 9-day fortnight with a Rostered Day Off.
• Access Long service leave after seven (7) years
• Five weeks of annual leave annually
• Ten weeks (full pay) paid parental leave, twenty weeks (half pay) paid parental leave
• Three weeks sick leave annually
• Salary sacrifice facilities (rural remote rent assistance, novated leasing, additional super contributions)
• Employee Assistance Program – free 24 hour nationwide confidential personal or work-related counselling services for employees and their families.
• Discounted Gym Memberships at PCYC and Snap Fitness
• Discounted Health Insurance through Bupa

Purpose:

The Customer Service Attendant provides frontline customer service, point‑of‑sale support, and café service to ensure a welcoming, efficient, and community‑focused experience for all patrons. This role supports daily operations by assisting with enquiries, processing transactions, sale of prepackaged snacks and drinks, and maintaining high standards of cleanliness, safety, and customer care.

Staff in this role contribute directly to the smooth operation of the Centre and play an important part in creating a positive environment for families, swimmers, and visitors.

Key Responsibilities:

• Reception & Customer Service
• Cafe Operations
• Administration & Support
• Safety & Facility Standards
• Leadership & Team Support
• Safety & Compliance

See attached position description for further responsibilities

Mandatory and Highly Desirable Qualifications and Licences:

To be successful you will need to demonstrate that you meet the below mandatory requirements for the role:

• Current C (Car) Class Driver Licence
• Food Handling Certificate
• CPR Certification (current)
• Blue Card (Working with Children Check)

Discover the Maranoa Region:

HOME - Roma Queensland

How to Apply:

• Covering letter stating why you are interested in the position.
• Current resume (CV).
• Address the questions presented in the application form if applicable.

Additional Information:

MRC reserves the right to close or withdraw vacancies before the advertised closing date, or extend the closing date, without prior notice.

The preferred candidate must have the legal right to work in Australia and will be required to undertake a Criminal History Check and a pre-employment medical assessment to assess their ability to perform the genuine occupational requirements of the position.

For more information:

Website: www.maranoa.qld.gov.au

Telephone: 1300 007 662

Maranoa Regional Council is an equal opportunity employer, and we encourage applications from candidates of all backgrounds. We actively support diversity and inclusion in our workplace