Teleperformance
Customer Service Banking
1 month ago
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Important information
Contract type:
Permanent
Location:
Yogyakarta, Yogyakarta City, Special Region of Yogyakarta, Indonesia
Work mode:
Onsite
Published on:
22 September 2026
What they need
About the role
Call with customers and solve their questions in banking with care. Escalate important matters when needed. Hit performance goals (we'll help you get there!)
Key responsibilities
- Call with customers and solve their questions in banking with care
- Escalate important matters when needed
- Hit performance goals
Requirements
- Minimum diploma or bachelor's degree
- Strong English skills (written & spoken) (Minimum B1)
- Willing to work on a shifting schedule
- Good problem-solving and multitasking skills
- Fast learner, independent, and ready to work
- Willing to relocate to Yogyakarta
Benefits
- Competitive salary (above Jogja UMR)
- Monthly performance incentives & project allowance
- Shifting & overtime allowances (excluded from the basic package)
- Holiday pay if working on public holidays
- BPJS Kesehatan & BPJS Ketenagakerjaan
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