CUSTOMER SERVICE / BILLING REP

About the Role
We are looking for a dedicated and detail-oriented Customer Service & Billing Specialist to join our team remotely. In this role, you will provide top-notch customer support while handling order processing and billing with precision using QuickBooks and operative systems. If you have strong communication skills, a problem-solving mindset, and experience in customer service—especially in medical supply or healthcare—we want to hear from you!

Key ResponsibilitiesCustomer Service

• Provide professional and friendly support via phone, email, and chat.
• Assist customers with orders, product inquiries, and account-related questions.
• Resolve customer concerns quickly and effectively to ensure satisfaction.
• Work closely with sales and operations teams to address customer needs.
• Handle complaints professionally and escalate complex issues as needed.

Billing & Order Processing (QuickBooks-Focused)

• Process customer orders, invoices, and payments accurately using QuickBooks and other systems.
• Maintain accurate billing records and ensure timely invoicing.
• Proactively identify and resolve billing discrepancies.
• Assist with account reconciliation, audits, and financial reporting.

Qualifications

• Minimum 1 year of customer service experience (medical supply or healthcare preferred).
• Proficiency in QuickBooks (experience with other accounting software is a plus).
• Strong verbal and written English communication skills.
• Ability to multitask and work efficiently in a remote setting.
• Excellent problem-solving skills and keen attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc).
• Reliable internet connection and a suitable work-from-home setup.

Compensation & Benefits

• Salary: Php 20,000 - Php 25,000 per month
• Paid training
• Career growth & professional development opportunities
• Supportive & collaborative remote work environment

If you're ready to grow with a dynamic team and use your QuickBooks expertise to make an impact, apply today!

Job Type: Full-time

Benefits:

• Paid training
• Work from home

Job Type: Full-time

Pay: $20,000.00 - $25,000.00 per month

Work Location: Remote