Ideals Recruitment Pte Ltd
Customer Service - Call Centre
2 months ago
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Important information
Contract type:
Permanent
Salary:
SGD 39,600 – SGD 45,600 / year
Location:
Central Region, Malawi
Work mode:
Onsite
Published on:
30 August 2026
What they need
- Salary Package: Basic up to $3,500 + Allowances
- Listed MNC in Leisure industry
- Location: Central Region
- Excellent Welfare and Benefit + Career advancement
- Working days: 5 days per week (Includes weekends & PH)
Key Responsibilities:
- Provide excellent customer service through phone, email, and live chat.
- Assist customers with enquiries, bookings, and account-related matters.
- Resolve customer issues and complaints promptly and professionally.
- Process billing enquiries, payments, and related documentation.
- Maintain accurate customer records and system updates.
- Coordinate with internal teams to ensure timely issue resolution.
- Adhere to company policies and data confidentiality requirements.
Requirements:
- Strong customer service mindset with a polite, professional, and positive attitude.
- Able to work on weekends, public holidays, as required by hotel operations.
Seize This Opportunity!
Click Apply Now to upload your updated Resume/CV, and take the first step toward an exciting new career!
Only shortlisted candidates will be contacted.
Justin Tan Ting Wey
Registration No: R25158041
EA Licence no.: 14C7121
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