Hopscotch Wholesale Trading

<ul>
<li>Serves customers by providing product and service information, resolving product and service problems.</li>
<li>Extremely Customer Centric</li>
<li>Attracts potential customers by answering product and service questions, suggesting information about other products and services</li>
<li>Maintains customer records by updating account information/ on call notes (post call allowed)</li>
<li>Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution</li>
<li>Maintains financial accounts by processing customer adjustments  Recommends potential products or services to management by collecting customer information and analysing customer needs</li>
<li>Prepares product or service reports by collecting and analysing customer information (post shift / pre shift huddle expectation)</li>
<li>Contributes to team effort by accomplishing related results as needed</li>
<li>Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analysing Information, Multi-tasking</li>
</ul>
Pay: ₹35,000.00 - ₹40,000.00 per month
Benefits:
<ul>
<li>Paid time off</li>
<li>Provident Fund</li>
</ul>
Work Location: In person

Customer Service Champ

Customer Service Champ

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