Customer Service Clerk (Alt. Sat)

Responsibilities:

·         Answering calls of telephone hotline;

·         Handle enquireis from customers;

·         Provide after-sales service to customers;

·         Handle complaints from customers;

·         Perform general clerical and administrative support;

·         Ad hoc assignments as required.

Requirements:

·         F5/DSE or equivalent;

·         1 years experience or above;

·         Excellent interpersonal skills, telephone manner, proactive, patient and courteous;

·         Conscientious, responsible, mature, independent, able to work under pressure;

·         Proficient in MS Word, Excel, Office, Chinese input and ERP