Customer Service

Customer Care Representative – Duties

• Respond to customer inquiries via phone, email, WhatsApp, and social media.
• Provide accurate information about company products and services.
• Resolve customer complaints professionally and promptly.
• Maintain customer records and follow up on inquiries.
• Escalate complex issues to the appropriate department.
• Ensure high customer satisfaction through excellent service.

Social Media Personnel – Duties

• Create and publish engaging content across social media platforms.
• Respond to messages, comments, and online inquiries promptly.
• Promote the company's services, and campaigns.
• Monitor social media performance and prepare basic reports.
• Grow the company's online presence and audience engagement.
• Stay updated on social media trends and implement effective marketing strategies.

Kindly note that we prefer client residing at Ijanikin, iyana era, ojo ajangbadi. agbara and okokmaiko area of lagos state, Nigeria to ease stress of transportation

Pay: From ₦50,000.00 per month

Work Location: In person