Customer Service

About the Role:

Tigard Bowl is looking for a friendly and energetic Customer Service team member to join our crew in Tigard, OR! This is a fun, fast-paced role where you'll be at the heart of the action, helping guests have an amazing time every visit. If you love people and thrive in a lively environment, we want to hear from you!

Responsibilities:

• Greet and assist customers in a friendly, professional manner
• Assign lanes, rental shoes, and bowling equipment to guests
• Handle cash and card transactions accurately at the front desk
• Answer phone calls and respond to customer inquiries about pricing, hours, and events
• Support food and beverage service at the snack bar or counter as needed
• Maintain a clean, organized, and welcoming front-of-house environment
• Assist with birthday parties, group events, and league coordination

Requirements:

• Previous customer service, retail, or hospitality experience preferred
• Friendly, outgoing personality with strong communication skills
• Ability to handle cash and operate a point-of-sale (POS) system
• Comfortable working evenings, weekends, and holidays
• Ability to stand for extended periods in a busy, high-energy environment
• Team player with a positive attitude and strong work ethic
• Must be reliable, punctual, and detail-oriented
• Must be able to lift 25 lbs

About Us:

Tigard Bowl has been a beloved entertainment destination for the Tigard, OR community, offering a fun and welcoming atmosphere for bowlers of all ages and skill levels. Guests keep coming back for our great lanes, friendly staff, and unbeatable local vibe. Our team is like family, and we take pride in creating a workplace that's as enjoyable as the experience we deliver to our customers.