P
PT Bright Properti Servis Indonesia
Customer Service
2 months ago
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Important information
Contract type:
Permanent
Salary:
IDR 60,000,000 – IDR 66,000,000 / year
Location:
Central Sulawesi, Indonesia
Work mode:
Onsite
Published on:
26 August 2026
What they need
📌 Customer Service (Office Building / Property)
Deskripsi Pekerjaan:
- Menjadi point of contact bagi tenant/pengunjung terkait layanan di gedung
- Menangani pertanyaan, permintaan, dan keluhan tenant secara profesional
- Melakukan koordinasi dengan tim terkait (Engineering, Security, Housekeeping) untuk tindak lanjut kebutuhan tenant
- Mencatat dan memonitor setiap request/complaint tenant hingga terselesaikan
- Membantu proses administrasi tenant (data, surat-menyurat, dll)
- Menjaga hubungan baik dengan tenant untuk memastikan kepuasan layanan
- Membuat laporan harian/mingguan terkait aktivitas layanan tenant
Kualifikasi:
- Pendidikan minimal SMA/SMK (diutamakan D3/S1)
- Berpengalaman di bidang Customer Service / Tenant Relation / Property lebih disukai
- Memiliki kemampuan komunikasi yang baik dan sopan
- Berpenampilan rapi dan profesional
- Mampu bekerja secara tim maupun individu
- Teliti, responsif, dan memiliki kemampuan problem solving
- Mampu mengoperasikan komputer (Ms. Office)
- Bersedia untuk penempatan di Morowali
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