SMS Professional
Customer Service
Skills
2 months ago
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Important information
Contract type:
Permanent
Location:
Macquarie Park NSW 2113, Australia
Work mode:
Onsite
Published on:
26 August 2026
What they need
We are seeking strong performers who are reliable and resiliant to work for this company leader located in Macquarie Park. The role will start on a temp basis with the view to turn perm within a 6 mth period of time.
This role includes:
- Handling inbound and outbound phone calls – providing exceptional service to patients, clinics, and hospitals
- Performing accurate data entry into SAP
- Liaising with various internal teams – including sales, logistics, and warehousing
- Supporting order management and customer follow-ups
- Tracking orders and managing customer information
- Assisting with invoicing and geberal admin work
What We’re Looking For:
- Previous experience in a customer support role, where you’ve chased orders would be a benefit
- Strong communication skills with a patient and empathetic approach
- Ability to work through a high volume of calls and adapt to change
- A background in the medical or healthcare industry is highly regarded
- Experience using SAP is essential
Why This Role?
- Join a company that truly makes a difference in people’s lives
- Located in Macquarie Park, close to public transport
If you have what we are looking for, please apply
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