Customer Service

We’re #Hiring! #BillGoslingOutsourcing
Are you ready to take the next step in your career? We’re looking for Customer Service / Collections Agents with strong English skills to join our team!

Company Description

Bill Gosling Outsourcing is an adaptive BPO partner powered by AI innovation, proprietary technology, and over 70 years of trusted expertise. We help enterprises scale smarter, execute faster, and focus on their most ambitious strategic goals. Operating across sectors such as Banking & Financial Services, Utilities, Automotive, Insurance, and Consumer Services, we deliver outcome-based solutions that blend human expertise with AI precision. Our global team of 5,900+ professionals works from locations in North America, the UK, the Caribbean, and Asia, offering strategic partnership to unlock growth, resilience, and long-term success.

Role Description

This is a full-time role for entry level position for a Customer Service Representative located in Heredia. The day-to-day tasks will include handling customer inquiries, resolving customer complaints, providing information about products and services, ensuring customer satisfaction, and maintaining customer records. The role requires strong communication skills and the ability to deliver excellent customer service to ensure a positive customer experience.

Qualifications

• Experience in Customer Service, Customer Support, and Customer Satisfaction
• Proficiency in handling Customer Inquiries and providing Customer Service
• Ability to ensure Customer Experience excellence
• Strong verbal and written communication skills
• Problem-solving skills and the ability to handle challenging situations effectively
• High school diploma or equivalent; higher education is a plus
• English level B2

#NowHiring #CustomerService #JobOpportunity #JoinOurTeam #Hiring #EnglishJobs #CareerGrowth #BillGoslingOutsourcing

Job Type: Full-time

Pay: ₡450,000.00 - ₡500,000.00 per month

Work Location: In person