PT Phillip Sekuritas Indonesia
Customer Service
1 month ago
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Important information
Contract type:
Permanent
Location:
Jakarta, Indonesia
Work mode:
Onsite
Published on:
14 September 2026
What they need
About the role
This is a Customer Service position within Phillip Capital Group Singapore, a member of the Indonesia Stock Exchange.
Key responsibilities
- Verify identity of existing customers and new customers
- Reply to all questions from customers via email, WhatsApp, or phone call
- Receive all complaints from customers and attempt to solve problems
- Keep customer data confidential
- Contact potential customers and existing customers for account opening issues and product offers
About you
- Bachelor degree in any discipline
- Minimum 1 year experience as Customer Service in Securities company, Financial or Banking
- Good communication in both Indonesia and English languages
- Good interpersonal communication skills
- Honest and have high responsibility
- Computer literate
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