Customer Service

Company Description

With over 40 years in the business and 145 stores nationwide, Autobarn is proud to be Australia’s go-to destination for quality automotive parts, accessories, and expert advice. From motoring enthusiasts to everyday drivers, we’re here to help our customers keep their vehicles in top condition.

Autobarn is part of Bapcor Ltd, Australasia’s leading provider of automotive aftermarket parts, accessories, equipment, and service. Our group includes iconic brands like Burson, Autobarn, Midas, Truckline, Premier Auto Trade, BNT, and Baxters – with more than 1,000 locations and 5,000+ team members across Australia, New Zealand, and Thailand.

We pride ourselves on providing an inclusive, supportive and diverse work environment for our staff, and are committed to living out our companies values every day and in every way:

• Doing the right thing
• Being in it together
• Giving a damn
• Getting it done

Job Description

Help Customers Get Road‑Ready – join the Autobarn family as a Sales Assistant!

We have an exciting opportunity for a Retail Sales Assistant to join the team and make an impact! You will be responsible for providing support to our team and loyal customer base. Reporting to the Store Manager, this role has a focus on providing exceptional customer service as well as play a key role in achieving store targets.

You don’t need to be a car expert or tick every box – we’re looking for people who will embody Autobarn values and are passionate about great service, teamwork, and making a difference.

What you’ll do

• Deliver exceptional customer service and product advice.
• Contribute to achieving store sales and performance targets.
• Maintain a clean, safe, and well-presented store environment.
• Assist with stock management, merchandising, and inventory control.
• Follow all company policies, procedures, and safety practices.

Qualifications

About you

You’re hands-on, customer-focused, and eager to learn. Leadership is a growth area, and you’re ready to develop your skills while supporting the team.

You’ll also bring:

• Strong work ethic and organisational skills
• Previous experience in retail or customer service (preferred)
• A genuine passion for helping customers.
• Basic computer literacy
• Eagerness to learn and grow within the business.

Additional Information

What’s in it for you?

We offer competitive salaries, as well as provide continuous training & support with **career development opportunities.**We also offer a supportive team & networkto assist you with leaving your mark on a nationally recognised business.

In addition, we also offer:

• Generous team member discounts across our brands including Autobarn, Burson, Autopro, ABS, Midas and Opposite Lock
• Industry-leading leave benefitsto support your work/life balance (including gender neutral parental leave, purchase additional leave, volunteer leave and paid birthday leave etc.)
• Clear career pathways with opportunities to grow across our network of brands and training and development opportunities
• Recognition programme that celebrates performance and team success
• Employee wellbeing support, including free confidential counselling (EAP) and annual flu vaccinations
• Work-life balance, with no late-night trading

...and many more!