Customer Service

Job Summary
We are seeking a dedicated and enthusiastic Customer Service team member to join our team. The ideal candidate will be responsible for providing exceptional customer support, addressing inquiries, and resolving issues efficiently. This role requires strong communication skills and a commitment to delivering high-quality service to our customers.

If Interested apply on site: 1773 N. University Dr., Plantation, FL

Duties

• Respond and greet promptly to customer, ensuring a positive experience.
• Provide accurate information regarding products, and assist customers.
• Handle customer complaints with professionalism and empathy, working towards effective resolutions.
• Collaborate with team members to improve processes and enhance overall customer satisfaction.
• Upsell or cross-sell products when appropriate to meet customer wants.
• Adhere to company policies and procedures while maintaining compliance with industry standards.
• Maintain a clean and tidy environment.

Qualifications

• Proven experience in customer service or support roles is preferred.
• Excellent phone etiquette and communication skills in English; bilingual candidates (Spanish) are highly desirable.
• Strong problem-solving abilities with a focus on customer satisfaction.
• Ability to work independently as well as part of a team in a fast-paced environment.
• A positive attitude and willingness to learn new skills.

Join us in providing outstanding service that makes a difference!

If Interested apply on site: 1773 N. University Dr., Plantation, FL

Job Type: Full-time

Pay: $14.00 - $20.00 per hour

Expected hours: 30.0 – 40.0 per week

Benefits:

• Employee discount

Work Location: In person