T
Techconnect.id
Customer Service
1 month ago
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Important information
Location:
Dili, Timor-Leste
Work mode:
Onsite
Published on:
22 September 2026
What they need
- Serve walk-in customers for account opening, transactions, and general banking inquiries.
- Handle inbound customer calls/inquiries (call centre) regarding accounts, products, and complaints.
- Perform basic KYC checks and escalate complex requests to the relevant department.
- Maintain accurate transaction records and adhere to branch operating procedures.
Requirements
- Serve walk-in customers for account opening, transactions, and general banking inquiries.
- Handle inbound customer calls/inquiries (call centre) regarding accounts, products, and complaints.
- Perform basic KYC checks and escalate complex requests to the relevant department.
- Maintain accurate transaction records and adhere to branch operating procedures.
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