Customer Service

We are looking for a positive, up-beat, motivated, hardworking person, who is interested in full-time, long-term employment, becoming our primary customer contact and the voice of our company.

WE OFFER

• Competitive starting wages
• Pay increases upon experience, merit, and abilities.
• Paid vacation
• Paid holidays
• Health benefits including medical, dental & vision
• 401k
• Company paid life insurance

ESSENTIAL JOB FUNCTIONS

• Must be punctual and reliable
• Representing the company through telephone contact by answering calls, setting inspection appointments, contacting inbound leads.
• Acting as switchboard operator, transferring calls to the appropriate staff-member.
• Coordinating and ensuring all paperwork, data entry, and correspondence regarding leads and sold jobs are accurate, timely, and completed according to company procedure.
• Serving as the main point of contact for customers, including answering questions, scheduling, and confirming appointments, solving problems, and so on.
• Assisting inspection staff with scheduling and document management
• Providing administrative support to all of the company’s departments.
• Scanning, uploading, copying, and physically/digitally filing documents and photographs.
• Other general administrative office duties as required

NECESSARY SKILLS

• Verbal communication and customer service skills.
• MS Windows, and MS Office experience
• Ability to perform accurate data entry.
• Ability to understand, speak, read, and write English.
• Ability to operate a multi-line telephone system.
• Highly organized
• Strong work ethic
• Reliable attendance

Schedule is full-time, 8:00am to 5:00pm Monday-Friday (Weekends Off). Select paid holidays, 401k, and employer subsidized health insurance available after 90 days. Generous pay, commensurate with experience