Customer Service

TEAM MEMBER – SMOOTH OPERATORS
Tags: Barista, Waiter or Waitress, Customer Service, Cash Handling, Team Player
Salary: Daily Minimum Wage (Regional, Laguna)
Job Location:/Training: San Pedro Laguna
Number of Positions: 4x, Mixed Gender

About BIKED FRUITSHAKE KIOSK

BikedPH believes that all smoothies are NOT created equal. Our method is obviously new and while we are focused on delivering great-tasting products, with the option to customise each smoothie to fit customer preferences, making a smoothie using pedal power will surely give a memorable experience while making a difference to our community and the environment.

BikedPH is an equal opportunity employer of all qualified individuals.

We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our communities. Visit our website at www.biked.ph to learn more about our story.

What’s involved?

Smooth Operators play a vital role in representing the business by creating a positive customer experience at the BikedPH. Their friendly and knowledgeable presence can significantly impact the success of the company and the overall satisfaction of customers.

Basic Qualifications

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
• Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation
• Making sure our unique smoothie making process via BikedPH is followed
• Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication
• Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients
• Working as a team in a fast-paced, fun, quick-service casual environment!
• Available to perform many different tasks within the store during each shift

What we look for:

It would be great if you have previous experience in any customer-facing environment, but this is a great entry-level role, so we can do the training. If you have a big appetite for learning we will show you the rest. What you do need is:

Passion – We are driven, motivated and bring a positive energy & attitude every day. Have a focus on quality and take pride in your work.

Leadership – We always listen, communicate and connect with each other

Community - Consider yourself a “people person,” and enjoy meeting others and create a great customer service experience.

Playfulness - Are open to learning new things (especially the latest beverage recipe)!

Sense of Ownership – Resilience & perseverance are part of success. You can maintain a clean and organized workspace.

Trust - We always treat others as we want to be treated ourselves. We Love working as a team and appreciate the chance to collaborate.

Sustainability - We believe In the power of small steps, that collectively, make a positive Impact to the future of our planet

The good stuff:

· Learn all aspects of hospitality and get a satisfying work experience as part of your job

· Our managers put effort into your development and career progression

· Flexible rotating rosters to work around your life commitments

· Work for a company that genuinely cares about the environment, sustainability & the community

· Team-based incentives for hitting targets and rewards for achievements

What's Next?

Shortlisted candidates will be contacted to complete an interview as part of the next stage of the recruitment process.

Our roles are permanent part-time. We’re a hospitality business, so you need to be available for a mixture of shifts during the week and on the weekends. You will be offered the role on the assumption you qualify to commence a Traineeship.

Apply Now to join the BikedPH team and make a difference!

Job Types: Part-time, Permanent, Temporary, OJT (On the job training)

Pay: From Php1,100.00 per day

Benefits:

• Company events
• Flexible schedule
• Opportunities for promotion
• Pay raise
• Staff meals provided
• Transportation service provided

Experience:

• Customer Service Representative: 1 year (Preferred)

Language:

• English (Required)

Work Location: In person